CHWs promote access to services, provide health education, support care delivery, and promote advocacy. Services provided through the program, are as follows:
Advocacy
Outreach and enrollment
Navigation
Education
Health services
Social-emotional support
The roles and activities of community health workers (CHWs) are tailored to meet the unique needs of the communities they serve.
CHWs hold the following roles:
Creating connections/appointments with healthcare systems
Connecting clients with basic needs such as housing and food
Helping to manage care
Determining eligibility and enrolling individuals into health insurance plans
Providing culturally appropriate health education on topics related to chronic disease prevention, physical activity and nutrition
Advocating for clients
Providing informal counseling, health screenings, and referrals