The roles and activities of community health workers (CHWs) are tailored to meet the unique needs of the communities they serve.

CHWs hold the following roles:

• Creating connections/appointments with healthcare systems
• Connecting clients with basic needs such as housing and food 
• Helping to manage care 
• Determining eligibility and enrolling individuals into health insurance plans
• Providing culturally appropriate health education on topics related to chronic disease prevention, physical activity and nutrition
• Advocating for clients
• Providing informal counseling, health screenings, and referrals
• Address health issues